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ikaHEDIS, ikaPROHEDIS+ and ikaP4P

Proactive Quality Management

Meaningful quality improvement demands more than just financial incentives to physicians. To be engaged in the improvement process, providers need clear performance goals and the ability to track their progress toward those goals. As next-generation pay-for-performance (P4P) programs emerge, physicians will increasingly require real-time or near real-time patient-level information, as well as the communication tools that help them engage their patients.

ikaSystems integrates Web-based analytic, workflow and P4P tools to enable proactive quality management. Providers, care managers and members have regular access to real-time quality improvement metrics, allowing them to take action on the best available information.

Payers can:
  • Combine HEDIS reporting requirements with their own measures to create a single, unified quality improvement program
  • Improve HEDIS scores and other quality measures through early data access
  • Improve physician relations by giving them the information and tools that improve their financial and clinical performance
  • Automate and streamline the HEDIS reporting process
  • Help members take a more active role in staying healthy

Enhance Impact with Meaningful Information, When and How It’s Needed

With ikaSystems quality tools, health plans can heighten collaboration between themselves and providers and members in the quality improvement process:
  • Providers regularly receive information, such as claims, laboratory results and clinical outcomes, that highlights individual patients who are not receiving required care, allowing them to actively pursue patients for routine preventive screenings, testing and chronic care monitoring.
  • Physicians and care managers can track progress toward quality improvement goals, including HEDIS, in real time. In addition, physicians can easily see how their performance metrics tie to their payment, enhancing P4P results.
  • Providers, care managers and patients receive notification of gaps in care through multiple communication channels — a secure Web site, phone, fax and email. HIPAA-compliant secure alerts when a threshold for a clinical measure is exceeded. Repeated automated attempts are made to contact physicians and patients, and eventually a fax report is sent to physicians, increasing accountability.

Smooth the Flow of Information

ikaSystems combines useful information with easy-to-use tools that increase the efficiency of any quality improvement program:
  • All participants can easily share information, arrange for care (e.g., schedule appointments) and communicate changes in care plans.
  • Multi-channel communication improves participation and involvement by providers, care managers and members.
  • Standard reports meeting HEDIS and organizational requirements are clear and easy to generate, while ad hoc reporting is intuitive for any user.
  • Workflow tools allow physicians to update completed HEDIS records directly in ikaProQI, reducing the need for chart reviews at year end.

* Patent pending
HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
 

 
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