Admin Portal
- Carrier wide transactions/inquiries conducted in fully
automated/semi manual mode
- Sales department management
- Online underwriting/online rate
configuration/maintenance/experience rating/claims experience
- Complete online CDHP management
- Finance department functions including billing and A/R
- Commissions configuration/management
- Customer services including complaints/grievances
- Provider services including appeals management
- Extensive utilization analysis reporting - data warehouse/ad
hoc reports
- Extensive provider quality of care performance monitoring
- Authorization management (emergent/pre
authorizations/referrals)
- Extensive disease/case management
- Claims management
- Tracking leads against specific campaigns for ROI reporting
- Comprehensive reporting (customer reports)
|
|
|
